Controller: Invesdors GmbH, Switzerland · support@invesdors.ch · privacy@invesdors.ch
How to request deletion
- Enter the email of your Invesdors account below (or use Settings → Delete account while signed in).
- We email a one-time confirmation link (valid 24 hours).
- Confirm — login is closed on all devices immediately; credentials, sessions, devices, push tokens, bank/bLink consents and marketing data are deleted or anonymised.
- Records we must keep under Swiss law stay for up to 10 years, then fall under our retention purge schedule.
Deleted or anonymised immediately
As soon as deletion is confirmed:
- Password / login credentials
- Sessions on all devices (web, mobile, Mac)
- MFA / TOTP secrets and backup codes
- Passkeys
- Trusted devices and push notification tokens
- Phone number
- Profile avatar
- Bank connections and SIX bLink consents (tokens revoked)
- Campaign watchlist
- In-app notifications
- Personal API keys
- Display name and email (anonymised)
Retained up to 10 years (legal obligation)
We cannot wipe everything overnight. Swiss commercial, AML and securities rules require retention for about 10 years (CO Art. 958f / AMLA Art. 7). After that window, eligible records are purged.
- Audit logs — OR Art. 958f (business records) (10y)
- Investment / payment / settlement records — OR Art. 958f / securities contract records (10y)
- Share register / cap-table legal entries — Company legal register duties (Aktienbuch / Stammanteilbuch) (10y)
- KYC compliance hashes and provider references — AMLA Art. 7 retention (platform proofs; underlying docs at bank/issuer) (10y)
- Billing invoices — OR Art. 958f / tax commercial records (10y)
- Wallet addresses (on-chain data immutable) — Immutable blockchain data — cannot be deleted
- This deletion request record — Proof of erasure request + retention schedule (10y)
Already signed in?
Open Settings → Danger zone → Delete account, confirm with your password and type DELETE. Same engine as this page; works on web, mobile and Mac (WKWebView).
